Look up a financial adviser or company
If you want to make a complaint to the Australian Financial Complaints Authority (AFCA) about a financial adviser, you have to lodge your complaint against the company that actually authorised that adviser. Sometimes it can be hard to work out who the right company is. This tool can help.
Mental health support and resources
Losing a large amount of money is stressful, especially if you or your partner were planning to retire soon. This can take a toll on your mental health. There is help and support available for you and your family.
Legal advice and help
If you’re impacted by Shield and First Guardian, you’re probably entitled to get some of your money back. But do you need a lawyer for that? And if you want one, how do you find the right one?
Financial advice and debt help
Many people who invested in Shield and First Guardian are worried about getting their money back, saving for retirement or paying day-to-day expenses while their superannuation account is frozen. There is help available to get you and your family in the best position to deal with these challenges.